FAQ
1. How long does shipping take, and how are items shipped?
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Processing: Allow 3-7 business days for order processing, especially for furniture.
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Shipping: Bed sheets and lamps ship via parcel carrier (5-10 business days). Bedside cupboards ship via freight carrier (7-20 business days).
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Freight Delivery: The carrier will contact you to schedule a delivery appointment. Delivery is typically to your curb or first dry indoor area.
2. What are the shipping costs?
Costs vary by item:
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Bed Sheets & Lamps: Standard shipping rates apply; free shipping may be available over a certain amount.
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Bedside Cupboards (Furniture): Shipping is calculated based on your ZIP code and is a separate freight charge shown at checkout.
3. Do you offer assembly or White Glove delivery?
We primarily offer threshold delivery (curbside or room of choice). We do not offer assembly or removal of old furniture. Assembly is required for furniture and some lamps.
4. What are the bed sheet sizes and materials?
We carry standard US sizes (Twin, Full, Queen, King, California King). Materials include:
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Cotton (Percale, Sateen)
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Bamboo Rayon
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Microfiber
Thread count and material details are listed in each product description.
5. What are the dimensions of the bedside cupboard?
Exact dimensions (Height x Width x Depth in inches) are provided in every furniture product description. Please measure your space before ordering.
6. Do the desk lamps require bulbs?
Most desk lamps are sold without bulbs unless otherwise stated in the product description ("Bulb Included"). Please check the description for the required bulb type (e.g., A19 E26, LED).
7. How do I care for my bed sheets?
Care instructions are on the label. Generally:
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Wash before first use in cold water with similar colors.
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Tumble dry on low heat. Avoid high heat and bleach to preserve fabric quality.
8. What payment methods do you accept?
We accept all major credit/debit cards (Visa, Mastercard, Amex, Discover), PayPal, and financing options through partners like Affirm.